Refund Policy

At Buy Instagram Followers, we are committed to providing high-quality and reliable social media growth services. While we strive for complete customer satisfaction, we have outlined a clear and fair refund & refill policy below.

Refund Policy

Customers may request a full refund within 7 calendar days of purchase only if the service has not been fully delivered or if they experience technical issues, delays, or other service-related problems.

Once the service is fully delivered and confirmed, no refunds will be issued under any circumstances.

If you experience any concerns related to quantity, quality, or delivery, please do not initiate a chargeback or file a payment dispute. Instead, contact us immediately through our Contact Us page and fill out the support form. Our team will review your case and work to resolve it promptly.

Refund Eligibility

Refunds may be issued only if:

• The order was not delivered as promised.

• There is a significant issue or delay in the service.

• You report a legitimate issue within 7 calendar days of purchase.

Non-Refundable Scenarios

Refunds will not be provided in the following cases:

• The service has been fully delivered and confirmed.

• The issue is due to account ineligibility, such as private accounts or incorrect usernames.

• Use of free credits, trials, or promotional offers.

• The account has violated our Terms of Service.

• The customer initiates a chargeback without first contacting our support team.

How to Request a Refund

To request a refund, please:

1. Visit our Contact Us page.

2. Fill out the support form with your order number and detailed issue.

3. Our support team will respond within 1–2 business days with a resolution or refund decision.

Right to Deny Refund

We reserve the right to deny any refund request if:

• The request does not meet the eligibility criteria above.

• There is evidence of abuse or exploitation of our services.

• Multiple refund requests have been made by the same customer.

• The customer has not followed the proper refund request procedure.

Contact

For all refund-related inquiries, please reach out via the Contact Us page. We are here to help and will respond as quickly as possible.

Refill Policy

At Buy Instagram Followers, we offer a refill guarantee for select services to ensure long-term satisfaction and value. If there is a drop in the delivered followers, likes, views, or other metrics, you may be eligible for a refill based on the terms outlined below.

Eligibility for Refill

You may request a refill only if the drop exceeds 40% of the originally delivered service amount. Drops below 40% are considered within the natural fluctuation range and are not eligible for a refill.

To qualify:

• The service must still be within the 14 days period, as specified at the time of purchase.

• Your account must remain public (not private, suspended, or restricted) during and after delivery.

• You must not have used any third-party services that could interfere with the delivery or tracking of our service.

How to Request a Refill

To request a refill, please contact our support team at support@buyinstagramfollowers.us with:

• Your order number

• A brief explanation of the drop

• A screenshot or clear evidence (if available)

Our team will review your request and respond within 1–2 business days.

Refill Limitations

Refills will not be provided under the following circumstances:

• The drop is less than 40%

• The refill period has expired

• The account is private, deactivated, or has changed usernames

• The order was fulfilled correctly and in full, and external factors caused the drop

• Use of third-party services alongside our services

Right to Deny Refill

We reserve the right to deny refill requests if we suspect abuse, manipulation, or non-compliance with our terms. Each case is evaluated individually to ensure fairness to all customers.